Who we are
PaysFair is run by Obsidian UG (haftungsbeschränkt), Leopoldstr. 2-8, 32051 Herford, Germany, registered at the Amtsgericht Bad Oeynhausen under HRB 20982. You reach a person at [email protected]. These terms apply between you and us when you use paysfair.com and the PaysFair apps.
What PaysFair is
PaysFair shows you tasks: surveys, offers, games and app tests, and our own campaigns. Most tasks are offered by other companies, who pay us when you complete one; you get the share shown on the task before you start. Which tasks you see depends on your country, your device and the companies' own rules. PaysFair does not promise any income: how much you earn depends on the tasks you do and on whether they are accepted.
Your account
- You must be 16 or older. Sharing your internet connection needs you to be 18 or older.
- One account per person. The details you give us must be true.
- Keep your password to yourself. What happens in your account is treated as done by you.
Your earnings
- What you earn starts as pending. It becomes yours, available, only when both are true: the task has passed its checking period without being taken back, and the company that offered the task has paid us for it. Until then you have no claim to it.
- If a task is taken back or rejected, or the company that offered it does not pay us, the pending amount is cancelled. Your Cash out screen shows every task, where its money is and why.
- We chase every late payment and do our best to get every task paid. The Cash out screen shows the date we expect a payment to arrive; it is an estimate, not a promise.
- Our own campaigns are paid from money the company behind the campaign paid us in advance.
Available money and cash-outs
- Available money is yours. You can cash it out once it reaches the smallest amount shown on the Cash out screen, in the ways offered there (today: gift cards by email).
- You need a confirmed email address to cash out. We check each person's first cash-out by hand before it goes out, and may check any other.
- The amount leaves your available balance when you ask for a cash-out. If we cannot send it, for example because of a wrong address, it comes back to your available balance.
- If a task is taken back after its money became available, we may take that amount from your available balance. Your balance never goes below zero.
Fraud and broken rules
We reject tasks and cash-outs, and cancel the earnings involved, when we see fraud or a broken rule, for example:
- fake, random or automated answers, or tools that complete tasks for you;
- more than one account for one person, or an account used for someone else;
- hiding where you are (a VPN, a proxy or anything like it) where a task does not allow it;
- false details about yourself, or anything done to get paid for a task you did not really do.
A cash-out rejected for fraud is not returned to your balance. We may close an account that breaks these rules. When we do, available money that did not come from fraud or a broken rule is still paid out.
Closing your account
You can close your account at any time in Settings. Cash out first: a closed account cannot ask for a cash-out. The history of your money stays as a record, as the law asks of us.
Changes to these terms
We may change these terms for a good reason, for example a new way to earn, a new law or a change in the rules of the companies that offer tasks. We tell you in the app before a change applies, and you accept the new version before your next cash-out. A change never takes away money that is already available.
Liability
We are liable without limit for intent and gross negligence, and for harm to life, body or health. For slight negligence we are liable only when we break a duty that is essential to this agreement, and then only for the damage that is typical and foreseeable for it. The German Product Liability Act is not affected.
Law
German law applies. If you use PaysFair as a consumer, the protection the law of the country you live in gives you cannot be taken away by this choice.